We will make our best endeavor to deliver the Products before the delivery date indicated in the Shipment Confirmation email. The delivery period of the pre-sale Products, customization may be longer, which please refer to the notice of your service representative. In general, Goods shall be available for shipping within three (3) business days after payment has cleared. But please noted that transportation time is hard to guaranteed. Delay of delivery may be caused by: Overstocking (Holiday factors); Impounded by custom; Loss of goods; Force Majeure;
We won't accept any return or compensation if you refuse to pay the taxes or refuse to make customs clearance.
Please contact your service representative if your package exceeds its estimate execution time more than 10 days. If the Products are signed for receipt at the delivery address with proof, our obligation of delivery is seemed as fulfilled. If you are not available while delivery, please contact us to rearrange delivery for another mutually convenient time and location, and you need to pay the excess.
Delivery Method
Our delivery method including but not limited to DHL (3-5 working days) EMS (7-10 working days) HongKong Post (7-30 working days) Japanese green express (3-5 working days) Aramex (3-5 working days) UPS (3-5 working days) FedEx (3-5 working days)
